Privacy Policy

At CandyScript Lab, we respect your privacy and are committed to transparency regarding how your data is collected, processed, and safeguarded. This Privacy Policy details our practices concerning information collected when you access our informational portal, explore our directory of virtual assistant platforms, use our interactive matching tools, or request our free downloadable whitepapers.

1. Information We Collect

We collect information strictly necessary to fulfill your informational requests and maintain website integrity:

• Directly Provided Information: When you complete a form to download the free Virtual Assistant Platform Directory & Evaluation Report or contact our research desk, we collect your Full Name, Email Address, Phone Number, and area of conversational AI interest.
• Automated Telemetry & Device Data: As is standard across web services, our servers log your Internet Protocol (IP) address, browser type, operating system, referring URL, time stamps, and interaction metrics (such as tool calculations performed).
• Cookies & Local Storage: We use lightweight cookies and browser local storage solely to retain your session preferences (such as cookie consent status and platform matcher settings).

2. Legal Basis & How We Use Collected Data

Your information is processed for the following legitimate business purposes:

• To immediately generate and transmit your requested free comparative report and directory index.
• To provide personalized responses to technical inquiries regarding virtual assistant software architectures.
• To diagnose server performance, maintain HTTPS encryption standards, and protect our infrastructure from automated bot abuse.
• To ensure strict compliance with applicable United States state and federal privacy regulations.

3. Third-Party Disclosures & Cloud Processors

We do not disclose your personal information to third parties except strictly necessary cloud infrastructure providers (such as encrypted email delivery gateways and secure web servers) who are legally bound by stringent confidentiality agreements.

4. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have distinct rights under the CCPA:

• Right to Know: You may request disclosure of the specific categories and pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal data collected via our lead forms.
• Right to Opt-Out: CandyScript Lab does not sell personal information. However, you maintain the right to register a strict non-sale directive.
• Non-Discrimination: Exercising your privacy rights will never result in degraded access to our free public research materials.

5. Data Retention & Security Protocols

Personal information submitted via forms is held in AES-256 encrypted databases and retained only for as long as necessary to fulfill the research delivery or support dialogue, after which records are permanently purged or anonymized.

6. Children's Online Privacy Protection Act (COPPA)

CandyScript Lab provides professional enterprise and consumer software research. Our services are directed solely to individuals aged 18 and older. We do not knowingly solicit or collect data from minors under the age of 13.

7. Contact Our Data Protection Officer

To exercise your rights to data access, modification, or erasure, please contact our privacy compliance desk using the verified coordinates below: